Last Updated: March 1, 2024

1. Acceptance of Terms

By accessing and using the services provided by Patrick White Publishing ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Patrick White Publishing regarding your use of our publishing services.

2. Services Provided

Patrick White Publishing provides professional book publishing services, including but not limited to:

  • E-book writing and ghostwriting services
  • Book cover design and illustration
  • Editorial services (editing and proofreading)
  • Book publication and distribution
  • Book marketing and promotional services
  • Book video trailer production
  • Audio book production
  • Author website design
  • Article writing services
  • Book printing services

Specific services will be detailed in individual service agreements or contracts.

3. Service Agreements

3.1 Project Scope

Each project will be governed by a separate service agreement that outlines:

  • Specific services to be provided
  • Project timeline and milestones
  • Pricing and payment terms
  • Deliverables and specifications
  • Revision policies

3.2 Changes to Project Scope

Any changes to the agreed project scope must be documented in writing and may result in additional charges and timeline adjustments.

4. Payment Terms

4.1 Pricing

All prices are quoted in US Dollars unless otherwise specified. Prices are subject to change without notice, but any changes will not affect orders already confirmed.

4.2 Payment Schedule

Payment terms will be specified in individual service agreements. Generally:

  • A deposit may be required before work begins
  • Progress payments may be due at specified milestones
  • Final payment is typically due upon project completion

4.3 Late Payments

Late payments may result in:

  • Suspension of work until payment is received
  • Late fees as specified in the service agreement
  • Termination of services for severely delinquent accounts

4.4 Refund Policy

Refunds are handled on a case-by-case basis and depend on the specific service and stage of completion. Generally:

  • Deposits may be non-refundable once work has begun
  • Partial refunds may be available for uncompleted work
  • Completed work is generally non-refundable

5. Intellectual Property Rights

5.1 Client Content

You retain all rights to your original content, ideas, and concepts provided to us. We will not claim ownership of your intellectual property.

5.2 Work Product

Upon full payment, you will own the rights to the completed work product, including:

  • Written content (books, articles, marketing materials)
  • Design work (covers, illustrations, layouts)
  • Audio and video productions

5.3 Company Rights

We retain the right to:

  • Use completed projects in our portfolio and marketing materials
  • Reference our work relationship in testimonials and case studies
  • Retain copies of work for our records

5.4 Third-Party Materials

Any third-party materials (stock photos, fonts, etc.) used in your project may be subject to separate licensing terms.

6. Client Responsibilities

To ensure successful project completion, clients are responsible for:

  • Providing accurate and complete project information
  • Timely review and feedback on deliverables
  • Making payments according to agreed schedules
  • Providing necessary materials and access
  • Communicating changes or concerns promptly
  • Ensuring all provided content is original or properly licensed

7. Confidentiality

We understand that your project may involve confidential information. We agree to:

  • Keep all client information confidential
  • Not disclose project details without permission
  • Use information only for the purpose of providing services
  • Maintain appropriate security measures

This confidentiality obligation survives the termination of our service relationship.

8. Quality Assurance and Revisions

8.1 Quality Standards

We are committed to delivering high-quality work that meets professional industry standards.

8.2 Revision Policy

Revision policies vary by service but generally include:

  • A specified number of included revisions
  • Clear guidelines for what constitutes a revision
  • Additional charges for extensive changes beyond scope
  • Reasonable timeframes for revision requests

8.3 Client Approval

Client approval is required at specified milestones. Failure to provide feedback within agreed timeframes may result in project delays.

9. Timelines and Delivery

9.1 Project Timelines

We strive to meet all agreed deadlines. However, timelines may be affected by:

  • Client delays in providing feedback or materials
  • Changes to project scope
  • Unforeseen circumstances beyond our control

9.2 Force Majeure

We are not liable for delays caused by circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability is limited to the amount paid for services
  • We are not liable for indirect, consequential, or punitive damages
  • We do not guarantee specific sales results or success
  • Clients are responsible for backing up their own materials

11. Termination

11.1 Termination by Client

Clients may terminate services with written notice. Termination may result in:

  • Charges for work completed to date
  • Forfeiture of deposits for work already begun
  • Delivery of work completed up to termination date

11.2 Termination by Company

We may terminate services for:

  • Non-payment of fees
  • Breach of these Terms
  • Abusive or inappropriate behavior
  • Requests for illegal or unethical content

12. Warranties and Disclaimers

12.1 Service Warranties

We warrant that our services will be performed with professional skill and care consistent with industry standards.

12.2 Disclaimers

Except as expressly stated, we provide services "as is" without warranties of any kind. We do not warrant:

  • Specific sales or revenue results
  • Market acceptance of published works
  • Compatibility with all platforms or devices
  • Uninterrupted or error-free service

13. Dispute Resolution

13.1 Good Faith Resolution

We encourage clients to contact us directly to resolve any concerns or disputes.

13.2 Mediation

If direct resolution is not possible, disputes may be resolved through mediation before pursuing legal action.

13.3 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], and any legal proceedings will be conducted in the appropriate courts of that jurisdiction.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between the parties.

14.2 Modifications

We may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.4 Assignment

These Terms are binding on successors and assigns. Clients may not assign their rights without our written consent.

15. Contact Information

For questions about these Terms or our services, please contact us:

Patrick White Publishing

Email: info@patrickwhitepublishing.com

Phone: 0485 853 535

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.